We asked top tile contractors and installers across North America about the biggest challenges they deal with on a day-to-day basis. Here are their top five responses—and how they deal with them.
1. Increasing Sales and Revenue
“First importance is first getting the job. It is obvious, but in these economic times, finding well paying work can be difficult.”
2. Creating Accurate Take-Offs, Estimates and Budgets
As one contractor told us, “being able to properly estimate a job ties a lot of issues together, or rips them apart.”
3. Accurately and Efficiently Pre-Planning Jobs
“Taking time to pre-plan each project will allow you to spend your time finishing the job, and not out running errands.”
4. Controlling Job Costs
“It is a challenge knowing how much tile your people can realistically set, preparing good substrates, sourcing good quality tile, and most importantly, finding good partners like GC’s or home builders.”
5. Hiring and Training Skilled Labor
“Finding and keeping quality, qualified labor is important for a couple of reasons: you make sure the job is done correctly, and knowing your people are doing a good job frees up your time to chase more work.”
How Are The Best Tile Contractors Meeting These Challenges?
Tile contractors across North America are facing these same challenges, so how are the most successful businesses overcoming them?
The answer lies in training and education. Regardless of what part of your business you are looking to improve, ongoing training and education is the way to get there.
The good news is you are part of an industry that has great resources available to you. These tile industry associations offer a wealth of information that will help you no matter what you are looking to achieve.
NTCA – National Tile Contractors Association
The NTCA is a nonprofit trade association dedicated to the professional installation of ceramic tile and natural stone. In addition to education, they offer a partnering for success program which gets you discounts on tile and materials.
TCAA – Tile Contractors Association of America
TCNA – Tile Council of North America
The TCNA is a trade association representing the manufacturers of ceramic tile, tile installation materials, tile equipment, raw material, and other tile related products. They offer environmental certifications, lab testing, and informational publications on the material you use every day.
Looking At Your Business In A Different Way
To run a more efficient tile business and earn more profit, you’ll need more than a quick fix. Through ongoing education and training, you’ll be able to overcome the challenges your tile business is facing and create a stable infrastructure on which you can build.